How can we help you?
-
Can’t find what you need? Drop us a message!
Get In TouchOur support team is just a message away. Get in touch for fast, friendly help.
-
Email Support
Send us an email at support@gimmebeauty.com and our team is here to help!

Returns & Exchanges
We want you to love your Gimme products. If something’s not working out, our return and exchange process is quick and hassle-free.

How to Return
Need to make a return? Start your return online or get in touch with our team—we’ll guide you through it.
Order: 1

Order: 2

Order: 3

Order: 4

Order: 5

Order: 6

Frequently Asked Questions
How do I know which band is the right fit for me?
A great way to figure out which band is right for you and your hair type is to try our free fitting kit to sample all of our band options in one pack. Click here to get your free gift!
How do I start a refund or return?
To start a return or refund, follow these steps:
1. Reach out to support through chat or email.
2. Provide them with your order details.
3. Let them know the reason for the return.
4. We'll reach out as soon as possible to help you with your return, refund, or exchange.
How do I cancel an order?
If you change your mind and need to cancel an order, we're here to help! Please note that cancellations can only be processed before the order has shipped. To cancel, just reach out to us atsupport@gimmebeauty.com. We’ll need your order number and reason for cancellation, and we’ll take care of the rest for you.
Do you ship internationally?
Unfortunately, not at the moment, but stay tuned for any changes!
How do I track my order?
You will be notified by email when our order ships, including a tracking number and an order breakdown.
How do I manage my subscription?
Log in to your Gimme account and click the "Manage Subscriptions" button! Here, you’ll be able to:
- View upcoming orders
- Swap items for future shipments
- Edit your subscription by adjusting delivery frequency, skipping the next charge, or removing items
How do subscriptions work?
You can now subscribe to your favorite haircare basics and get access to subscriber perks such as:
- Free shipping
- 20% off, always
- Manage subscriptions by text
- Change frequency, styles, skip, or cancel anytime
- Monthly freebies/gift with purchase
- Exclusive deals
- Early access to new products