How can we help you?

  • Orders & Shipping

    Track orders, view shipping times, or get help with delivery issues. Find your order status and shipping details.


    Learn More 

  • Returns & Exchanges

    Start a return, request an exchange, or view our return policy. Easy steps to return or exchange your product.

    Learn More 

  • Product Help

    Get answers about how our products work, fit, and function for your hair type.

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  • Can’t find what you need? Drop us a message!

    Our support team is just a message away. Get in touch for fast, friendly help.

    Get In Touch 

  • Email Support

    Send us an email at support@gimmebeauty.com and our team is here to help!

  •

    Chat Now

    Connect with our support team in real time through live chat. Fast, friendly help is just a click away.

Returns & Exchanges

We want you to love your Gimme products. If something’s not working out, our return and exchange process is quick and hassle-free.

45-Day Satisfaction Guarantee
If you're not completely satisfied with your purchase, you can return it within 45 days for a full refund.
Unused Condition
Items must be in their original, unused condition with all packaging intact.
Free Return Shipping
All U.S. returns come with a prepaid shipping label, so sending items back is easy and hassle-free.
Start a Return

How to Return

Need to make a return? Start your return online or get in touch with our team—we’ll guide you through it.

1
Initiate your return
Reach out to our customer support team to see how to handle the return, exchange, or refund of your product.
2
Print your label & package your return
We'll email you a prepaid return shipping label to print. Place the items in their original packaging if possible.
3
Ship your return & receive your refund
Drop off your package at any authorized shipping location. Once we receive and process your return, well issue a refund to your original payment method within 5-7 business days.
As Seen In
Up to 50% off special bundles! Enjoy the best hair accessories at a discount.
Beauty Sleep Bundle

Beauty Sleep Bundle
Add to Bag - $38.50
Dry Shampoo - Beachy Revival Coconut 3-Pack

Dry Shampoo - Beachy Revival Coconut 3-Pack
Add to Bag - $37.50
Magic Is In The Hair Gift Box

Magic Is In The Hair Gift Box
Add to Bag - $35.00
Limited-Edition Happy Hair Days Gift Box

Limited-Edition Happy Hair Days Gift Box
Add to Bag - $21.00

Frequently Asked Questions

How do I know which band is the right fit for me?

A great way to figure out which band is right for you and your hair type is to try our free fitting kit to sample all of our band options in one pack. Click here to get your free gift!

How do I start a refund or return?

To start a return or refund, follow these steps:
1. Reach out to support through chat or email.
2. Provide them with your order details.
3. Let them know the reason for the return.
4. We'll reach out as soon as possible to help you with your return, refund, or exchange.

How do I cancel an order?

If you change your mind and need to cancel an order, we're here to help! Please note that cancellations can only be processed before the order has shipped. To cancel, just reach out to us atsupport@gimmebeauty.com. We’ll need your order number and reason for cancellation, and we’ll take care of the rest for you.

Do you ship internationally?

Unfortunately, not at the moment, but stay tuned for any changes!

How do I track my order?

You will be notified by email when our order ships, including a tracking number and an order breakdown.

How do I manage my subscription?

Log in to your Gimme account and click the "Manage Subscriptions" button! Here, you’ll be able to:
- View upcoming orders
- Swap items for future shipments
- Edit your subscription by adjusting delivery frequency, skipping the next charge, or removing items

How do subscriptions work?

You can now subscribe to your favorite haircare basics and get access to subscriber perks such as:
- Free shipping
- 20% off, always
- Manage subscriptions by text
- Change frequency, styles, skip, or cancel anytime
- Monthly freebies/gift with purchase
- Exclusive deals
- Early access to new products