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You might be wondering...
Here are some of the most frequently asked questions by our clients.
You might be wondering...
Here are some of the most frequently asked questions by our clients.
What makes your hair bands different?
A Company, We Have Designed A Number Of Products To Help Women Better Take Care Of Their Hair. We’ve Spent A Lot Of Time Designing Bands That Improve On A Lot Of Problems Caused By Other Hair Ties. One Of Our Most Popular Products Being Our Hair Bands That Improve On A Lot Of Problems Caused By Other Hair Bands! We Have Several Different Band Types Catered To Different Hair Types And Hairstyles — Thick, Any, Fine, Long/Curly, And Extra Fine. Using The Correct Hair Band For Your Desired Hair Type Or Style Can Prevent:
1. Hair Breakage.
2. Pulling Or Snagging Hair.
3. Leaving Hair Dents.
What makes your hair detangling brushes different?
Our Detangling Brushes Are Designed To Cater To Your Unique Hair Needs And Give You Damage-Free Detangling. With Salon-Quality Features That Enhance Your Hair From The Roots To The Ends, You'll Be Able To Experience A Whole New Level Of Hair Care.
Brush Features:
- Anti-Static & Frizz
- Heat-Resistant Thermoplastic Body
- Soft Curved Paddle Base Massages Scalp
- Ergonomic Velvet-Grip Handle
- Exclusive Patent-Pending Design
How do I choose the right detangling brush for my hair type?
Our detangling brushes are designed to cater to your unique hair needs and give you damage-free detangling. With salon-quality features that enhance your hair from roots to ends, you'll experience a whole new level of hair care.
Brush features:
- Anti-Static & Frizz
- Heat-Resistant Thermoplastic Body
- Soft Curved Paddle Base Massages Scalp
- Ergonomic Velvet-Grip Handle
- Exclusive Patent-Pending Design
Which detangling brush should I pick?
Whether you have thick, medium, or fine hair, we've got you covered! The bristles on each brush are optimized with a combo of length and flexibility that are proven to glide through your unique hair type with a softer pull to reduce damage.
Thick Hair Brush has the longest and most rigid bristles — designed to tackle tough tangles on thick or dense hair, giving you a smoother finish.
Medium Hair Brush is a great in-between option — its mid-length, medium-flex bristles work well with most hair types.
Fine Hair Brush has the shortest and most flexible bristles — perfect for gently detangling fine and delicate hair types, with ease.
How do subscriptions work?
You can now subscribe to your favorite basics and get access to subscriber perks:
- Free Shipping
- 20% Off Always
- Manage Subscription By Text
- Change Frequency, Styles, Skip, Or Cancel Anytime
- Monthly Freebies/Gifts With Purchase
- Exclusive Deals
- Early Access To New Products
How do I manage my subscription?
Log into your Gimme Account and hit the “Manage Subscriptions” button! Here you'll be able to:
- See any upcoming orders
- Swap - change items for future shipments
- Edit - change the frequency of your deliveries/skip next charge/remove any subscription items.
How do I log in? I'm having trouble logging in.
To access your Gimme account, you first have to activate it! After checkout, we will send you an account activation email with the subject line "Customer account activation." All you have to do is click the link and create a password. In your account, you can view your order history and manage your subscriptions. If you're still having trouble, please contact us here.
How can I become a brand ambassador?
Becoming an Ambassador is easy. Just Click Here to apply. We accept new Ambassadors in waves. If you don't make the first cuts, stay tuned as we'll catch up with you soon. We have been so humbled by the interest and thank you for your loyal support!
Perks Of Joining The Ambassador Community:
- Test Products
- Earn Affiliate Cash
- Exclusive Discounts
- Collaborations
- Join Us In Spreading Good Karm
Why isn't my code working?
There Are A Couple Of Reasons Why A Code May Not Work:
1. Are You Trying To Use Multiple Codes In An Order? Unfortunately, Only One Code Can Be Used Per Order.
2. All Of Our Codes Are One Use Per Customer. If You Have Used It Before, It Most Likely Won’t Work For You A Second Time.
3. Codes Will Not Work Towards Subscription Items As They're Already Discounted At 20% Off. To Apply Your Code, Just Swap The Subscription Item In The Cart With A One-Time Purchase Item.
If You Are Still Having Problems With The Code Working, Please Reach Out To Support@Gimmebeauty.Com! We Are Happy To Help. :)
How do I cancel an order?
If You Change Your Mind And Need To Cancel, We're Here To Help! Just Keep In Mind That We Can Only Cancel Orders Before They've Been Shipped. If You Need To Cancel, Please Don't Hesitate To Reach Out To Us At Support@Gimmebeauty.Com. We'll Just Need Your Order Number And The Reason For Cancellation So We Can Take Care Of Everything For You.
When will my order ship?
Your Order Will Be Shipped Within 48 Hours Of You Placing Your Order. We Aim To Fulfill Orders Within The Timeframe, But Occasional Delays May Occur.
How do I track my order?
You Will Be Notified By Email When Your Order Ships, Including A Tracking Number And Order Breakdown.
What if my order is missing?
We Work Hard To Make Sure Your Delivery Experience Is As Smooth As Possible. However, We Understand That Sometimes Delays Or Packages Get Lost During The Shipping Process. We Just Ask That You Give Your Package 48 Hours Past The Expected Delivery Period To Arrive. If Your Package Is Still Missing, Please Send Us An Email At Support@Gimmebeauty.Com With Your Order Number, And We'd Be More Than Happy To Help!
What if my order arrived with a missing or damaged item?
Please Email Us At Support@Gimmebeauty.Com With A Photo Of Your Item(S), And We'll Be Sure To Take Care Of You!
How do I start a refund or return?
Enter Order Number & Email At This Link:
https://gimmebeauty.com/apps/redo/returns-portal/login
- Select The Item You'd Like To Return
- Click The Reason For The Return (Add Any Notes)
- Select The Payment Type To Which You'd Like To Apply The Refund
- Select The Shipping Courier You Will Use To Ship The Return
- Await Approval From GIMME Beauty (Watch Junk Mail As Well
Do you ship internationally?
Unfortunately, Not At The Moment. We Will Try To Offer This Feature Again In The Future!
What if I ordered on Amazon?
For Sales on the Amazon platform, the GIMME Beauty brand works hard to ensure that only authentic, high quality products reach consumers in the condition we intend. As such, for all sales on the Amazon platform, the GIMME Beauty brand offers a 45 day Satisfaction Guarantee which will NOT be honored without provision of valid proof of purchase directly from Gimme Beauty or the Fortress Brand Amazon storefront.
